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Privacy Statement

Our Philosophy:
Square One is committed to user privacy in our products and services. To this end, Square One supports the following principles:

Consumer Choice: We believe the user is the one to best determine when, and under what conditions, to provide "personally identifiable information" and when to remain anonymous.

Informed Consent: If personally identifiable information is collected, we believe the user has the right to:

  • Know when a website is collecting personal information
  • Know what personal information is collected, and the purpose of collection
  • Receive explicit notification before any personal information is collected
  • Expect that personal information will not be provided to any third party without the user's permission
  • Expect reasonable steps to be taken to protect personal information from unauthorized use
  • Review the accuracy of personal information and update it

Our Online Privacy Policy

Your right to privacy is very important. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information. Below is a summary of Square One's online privacy policy. What personal information do we collect? In general, when you visit our web sites and access information you remain anonymous. Before we ask you for information, we will explain how this information will be used. We will not provide any of your personal information to other companies or individuals without your permission. Some of our web sites require registration to access, although typically all that's requested is your e-mail address and some basic information about you, such as job function.

There are occasions where we will ask for additional information. We do this to be able to better understand your needs, and provide you with services that we believe may be valuable to you. Some examples of information our web sites collect are name, address and phone number. We give you the opportunity to elect not to receive materials from us. If you sign up for an Square One electronic newsletter or e-mail list, each message will include instructions on how to "unsubscribe" from that list.

Protecting your privacy

We will take appropriate steps to protect your privacy. We will also take reasonable security measures to protect your personal information in storage. For example, if you supply us with your credit card information to make an online purchase, we encrypt the card number. Additionally, access to personally identifiable information is limited to individuals needing such access to perform their job function.

We will not provide any of your personal information to other companies or individuals without your permission. However, we may need to provide your name and delivery address to third parties that Square One uses for the purposes of delivering specific services to you (e.g., customer support, or a shipping company if you have asked us to send something to you). Likewise, we will share your credit card information with the appropriate authorization and processing companies, in the event you were to purchase something via credit card. These companies will not use this information for any other purpose and will not disclose the information to anyone else.

We provide links to third party sites. Since we do not control those web sites, we encourage you to review the privacy policies posted on these third party sites.

Children's privacy

None of the Web sites covered by this policy knowingly collect personally identifiable information from children under age 13. If we discover that a child under the age of 13 has provided us with any personally identifiable information, we will delete that information from our systems.

Square One encourages parents to go online with their children. Parents should understand the sites their kids are visiting and which sites are appropriate. There are parental control tools available such as browsers and filtering software that prevent children from accessing inappropriate sites. Children should never give out personal information on the Internet, such as name, address, phone number, or name of school, unless supervised by a parent or responsible adult. Look for a privacy policy on a web site and find out how information collected from children is treated. Parents should teach their children to look for sites that display a privacy policy.

Use of cookies

Square One web sites use cookies for various reasons. Cookies enable us to provide you with a better experience by allowing us to understand what areas of the web site are of interest to our visitors. Square One also uses cookies when you register for one of our web programs. In this situation, a cookie will store useful information that enables our web site to remember you when you return to visit us. Square One can only read cookies from Square One web sites. If you choose to disable cookies in your browser, you can still access most of our web sites.

How can you update the personal information you have provided to Square One?

You can help Square One maintain the accuracy of your information by notifying Square One of any changes to your address, title, phone number or e-mail address. Most of our programs allow you to make the changes yourself by following the instructions on the program's membership profile pages.

If you need assistance in updating your information, please contact the Customer Support team. To aid the agents in processing your request, please include your contact information (name, address, e-mail), the name of the Square One program or service you need the changes applied to, and the details of the change (e.g., update email address, unsubscribe from a newsletter). This information you provide to Square One Customer Support will also be covered by this policy.

How to unsubscribe from email newsletters

If at any time you wish to stop receiving an electronic newsletter from Square One you can unsubscribe as explained in the newsletter.


Square One welcomes comments and questions on this policy. We are dedicated to protecting your personal information, and will make every reasonable effort to keep that information secure. Due to the rapidly evolving technologies of the Internet, we may occasionally update this policy. All revisions will be posted to this site.

Questions regarding this statement should be directed here.

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